When we lived in Michigan, we bought two La-Z-Boy recliners in red leather, that I really like. They are very comfy and a great place to take a nap. Unfortunately, since moving here both have experienced a broken spring in the recliner mechanism. It was obvious with each of them. When we took the first one in last year, we had it back in a few days. When mine went a couple weeks ago, we took the parts that had fallen off it when the spring broke, told them the spring broke and they had it at least a week before they even ordered the part. I still don't have my chair back after 11 days. Personally, if I thought I could fix it, I would stock the parts and fix it myself.
Copyright 2010, ACK, for Generational
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