Finally, on Friday, when DH called NSI, they had our contract in the computer and sent our info to the local authorized Samsung repair guy. He called and we are set up for a Wednesday, AM appointment.
On another, brighter note, I swapped my HP Photosmart 8250 printer for a Canon MX860 all-in-one. This is a sweet printer, copier, fax, and scanner. It has a large footprint, but allowed me to put my small canon scanner back in my travel bag. So it actually freed up some desk space, which is a good thing.
Setting up the wireless function was pretty easy, because I use windows Vista, I was able to transfer my wireless settings directly to the printer and now can print wirelessly. Anytime you can free up a USB port it is a good thing.
The one thing that stumped me was the LOUD beep every time I turned it on and off. It could be heard clear across the house! Well, last night I found out how to turn that off and it's great. No need to wake up the DH when I am up early or late!
Only Wednesday will tell if we get our TV up and running again. After watching the old TV for a week, I shudder at the picture quality. And that 19 inch screen vs the 32 inch is just so much better. Keep your fingers crossed for us!
Copyright 2010, ACK, for Generational
Saturday, March 6, 2010
Friday, March 5, 2010
Electronics & Contracts - continued
We are still waiting for the stupid contract company to enter our information into their database. We can't get service until they do.
The warranty company on the contract is NSI. They are a subsidiary of Warrantech. We did a Better Business Bureau search on NSI, came up with the Warrantech name and surprise the BBB gives them an F.
DH is giving them yet another call today. Hope he asks for the warranty money back.
Copyright 2010, ACK, for Generational
The warranty company on the contract is NSI. They are a subsidiary of Warrantech. We did a Better Business Bureau search on NSI, came up with the Warrantech name and surprise the BBB gives them an F.
DH is giving them yet another call today. Hope he asks for the warranty money back.
Copyright 2010, ACK, for Generational
Wednesday, March 3, 2010
Electronics & Contracts
On father's day, 2008, DH and I bought a SAMSUNG 32" flat screen TV. At the time and due to the cost of the TV, we bought a 2 year service contract for it. Great. We hoped never to use it. It has a great picture and beautiful color and we really enjoyed it.
Then last Friday, DH went to turn it on and it wouldn't. He went looking for that service contract receipt, called the number and they didn't have us in the system. Not great. But we could fax the receipts and they would put us in the system. Great. But we don't have a fax. Not Great. Took it to the store where we purchased said 32" TV and they said they would fax. Great.
Monday morning call service center and they only got part of one receipt. Not great. DH back to store to have them re-fax the dang thing. OK.
Monday afternoon, DH calls service number again and they have received fax. Great. Are we in the system yet? No. Not great. Will they expedite getting us in the fracking system before the contract expires in 3.5 months? Yes, they will mark it expedite. They will call us when it is in to set up an appointment to fix the TV.
Fortunately, we still have the old 19 inch non-digital tv. We've moved it back out to the living room and wonder how the heck we watched it before. Wow it seems small.
After some research on the internet, we've pretty much diagnosed the problem. Regardless of the contract, the manufacturer should fix it as it is an acknowledged problem and manufacturer's defect. Frankly, I don't care how it gets fixed, I just want it fixed.
Copyright 2010, ACK, for Generational
Then last Friday, DH went to turn it on and it wouldn't. He went looking for that service contract receipt, called the number and they didn't have us in the system. Not great. But we could fax the receipts and they would put us in the system. Great. But we don't have a fax. Not Great. Took it to the store where we purchased said 32" TV and they said they would fax. Great.
Monday morning call service center and they only got part of one receipt. Not great. DH back to store to have them re-fax the dang thing. OK.
Monday afternoon, DH calls service number again and they have received fax. Great. Are we in the system yet? No. Not great. Will they expedite getting us in the fracking system before the contract expires in 3.5 months? Yes, they will mark it expedite. They will call us when it is in to set up an appointment to fix the TV.
Fortunately, we still have the old 19 inch non-digital tv. We've moved it back out to the living room and wonder how the heck we watched it before. Wow it seems small.
After some research on the internet, we've pretty much diagnosed the problem. Regardless of the contract, the manufacturer should fix it as it is an acknowledged problem and manufacturer's defect. Frankly, I don't care how it gets fixed, I just want it fixed.
Copyright 2010, ACK, for Generational
Tuesday, March 2, 2010
Taste of Tennessee - Made With Love
Once you get past the hokey name, you enter the typical, but charming cafe that is so common to central Tennessee. Husband and I checked it out in its third week of operation and found a place with truly great food. He had fried fish - I forget the variety, but it was huge and looked delicious. I had a BLT and it was great. The only caveat I have is that I wasn't asked what type of bread, which isn't a big deal, but it also wasn't toasted enough. My friends and family will tell you I like my toast almost to the scrape-off-the-burned-parts dark!
The prices were very reasonable, and for about $7-8 you could get a homemade pot roast dinner. I think we need to go back and try out one of the desserts, maybe one of the little individual pies, or pastry or brownie, or anything. It all looked great! Truly Made With Love.
Copyright 2010, ACK, for Generational
The prices were very reasonable, and for about $7-8 you could get a homemade pot roast dinner. I think we need to go back and try out one of the desserts, maybe one of the little individual pies, or pastry or brownie, or anything. It all looked great! Truly Made With Love.
Copyright 2010, ACK, for Generational
Monday, March 1, 2010
It's Relatively Speaking Monday - Karen's Turn
If it's Monday, it must be Relatively Speaking - Cousins That Blog. You can catch Karen's turn at Genealogy Frame of Mind. I am sure she has something special for us today.
Enjoy!
Copyright 2010, ACK, for Generational
Enjoy!
Copyright 2010, ACK, for Generational
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